SPA NOT INCLUDED
This room type does not include spa access.
Cancellation Policy
General cancellations: You can cancel or modify your reservation free of charge up to 72 hours before the arrival date.
Cancellations during special periods: On certain dates of the year, free cancellation will only be possible up to 7 days before arrival.
If the reservation is within the free cancellation period, the deadline will be displayed during the booking process and in the confirmation email.
Late cancellations, modifications, or no-shows: If you cancel or modify your reservation after the indicated deadline, or do not show up at the hotel, 100% of the first night’s price will be charged, along with any additional booked services.
PACK MAGMA
Room with a 3-hour entrance to access the MAGMA Thermal Center
Cancellation Policy
General cancellations: You can cancel or modify your reservation free of charge up to 72 hours before the arrival date.
Cancellations during special periods: On certain dates of the year, free cancellation will only be possible up to 7 days before arrival.
If the reservation is within the free cancellation period, the deadline will be displayed during the booking process and in the confirmation email.
Late cancellations, modifications, or no-shows: If you cancel or modify your reservation after the indicated deadline, or do not show up at the hotel, 100% of the first night’s price will be charged, along with any additional booked services.
PACK SPA ORION
Room with 2-hour hotel Spa Access
Cancellation Policy
General cancellations: You can cancel or modify your reservation free of charge up to 72 hours before the arrival date.
Cancellations during special periods: On certain dates of the year, free cancellation will only be possible up to 7 days before arrival.
If the reservation is within the free cancellation period, the deadline will be displayed during the booking process and in the confirmation email.
Late cancellations, modifications, or no-shows: If you cancel or modify your reservation after the indicated deadline, or do not show up at the hotel, 100% of the first night’s price will be charged, along with any additional booked services.
GIFT VOUCHERS
- Any of the services purchased through our Gift Vouchers are valid for one year from the date of purchase..
- Once the reservation is confirmed, any modification of the date must be communicated at least one week in advance.
- In case of no-show, the gift voucher will be given as consumed and it will lose its validity.
- Not redeemable for its value in money.
- The only holder of the gift voucher will be the person or persons who appear as beneficiaries.